Payment and dispatch |
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The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
The respective shipping costs for Germany, please refer to the item description.
Deliveries to foreign countries:
We calculate the shipping costs abroad according to the shipping weight:
The permissible total weight of 31.5 kg must not be exceeded.
The respective shipping weight can be found in the respective item description.
If you order more than one item and exceed the total weight of 31.5 kg, the shipment will be split into several packages.
The shipping costs are then calculated individually for each package
The following shipping costs are in Euro and include VAT: |
Zone |
until 1 kg |
over 1 until 3
kg |
over
3 until 5 kg |
over
5 until 10 kg |
over
10 until 15 kg |
over
15 until 20 kg |
over
20 until 25 kg |
over
25 until 30 kg |
over
30 until 31,5 kg |
Zone 1 | 20,00 | 24,00 | 28,00 | 39,00 | 49,00 | 60,00 | 70,00 | 24,00 | 84,00 | Zone 2 | 15,00 | 16,00 | 18,00 | 22,00 | 26,00 | 30,00 | 33,00 | 16,00 | 38,00 | Zone 3 | 19,00 | 23,00 | 27,00 | 38,00 | 48,00 | 59,00 | 69,00 | 23,00 | 83,00 | Zone 4 | 33,00 | 40,00 | 48,00 | 67,00 | 86,00 | 105,00 | 124,00 | 40,00 | 148,00 | Zone 5 | 38,00 | 52,00 | 66,00 | 101,00 | 136,00 | 171,00 | 207,00 | 52,00 | 252,00 | Zone 6 | 45,00 | 65,00 | 85,00 | 135,00 | 186,00 | 236,00 | 286,00 | 65,00 | 351,00 | |
Zone 1:
Lichtenstein, Monaco, Schweiz, Belgien, Daenemark, Frankreich, Luxemburg, Niederlande, Oesterreich, Polen, Tschechien
Zone 2:
Andorra, San Marino, Vatikanstadt, Großbritanien, Italien, Schweden, Slowakei, Slowenien, Spanien, Ungarn
Zone 3:
Albanien, Bosnien und Herzegowina, Bulgarien, Finnland, Griechenland, Island, Kroatien, Malta, Mazedonien, Moldau, Montenegro, Norwegen, Rumänien, Serbien, Ukraine, Weißrussland, Zypern, Estland, Irland, Lettland, Litauen, Portugal Festland Zone 4:
Aegypten, Algerien, Georgien, Israel, Libanon, Libyen, Marokko, Russische Föderation, Syrien, Tunesien, Tuerkei Zone 5:
Afghanistan, Armenien, Aserbaidschan, Bahrain, Bangladesch, Buthan, Brunei Darussalam, China, Taiwan, Hongkong, Indien, Indonesien, Irak, Iran, Japan, Jemen, Jordanien, Kambodscha, kanada, Kasachstan, Katar, Kirgistan, Demokratische Republik Kongo, Volksrepublik Korea, Republik Korea, Kuwait, Laos, Malaysia, Malediven, Mexiko, Mongolei, Myanmar, Nepal, Oman, Pakisatan, Papua-Neuguinea, Philippinen, Saudi-Arabien, Singapur, Sri Lanka, Tadschikistan, Thailand, Turkmenistan, USA, Usbekistan, Vereinigte Arabische Emirate, Vietnam Zone 6:
Angola, Anguilla, Antarktis, Antigua und Barb, Aequatorialguinea, Argentinien, Aethiopien, Australien, Belize, Benin, Bermuda, Bolivien, Botsuana, Brasilien, Burkina Faso, Burundi, Chile, Costa Rica, Dominica, Dominikanische Republik, Dschibuti, Ecuador, El Salvador, Elfenbeinkueste, Eritrea, Falklandinseln, Fidschi-Inseln, Franzoesisch-Polynesien, Franzoesisch-Guyana, Gabunische Republik, Gambia, Ghana, Gibraltar, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaika, Kamerun, Kap Verde, Kenia, Kiribati, Kolumbien, Komoren, Republik Kongo, Kuba, Lesotho, Liberia, Madagaskar, Malawi, Mali, Mauretanien, Mauritius, Mosambik, Namibia, Nauru, Neuseeland, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Ruanda, Salomonen, Sambia, Samoa, Senagal, Seychellen, Sierra Leone, Simbabwe, Somalia, St. Kitts und Nevis, St. Lucia, St. Vincent und die Grenadinen, Suedafrika, Suan, Suriname, Swasiland, Tansania, Togo, Tonga, Trinidad und Tobago, Tschad, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Zentralafrikanische Republik |
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Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 5-10 days, for deliveries abroad within 14-21 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
- Paypal
- Paypal Express
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via credit card
In case of deliveries to a foreign country, you have the following payment options:
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via credit card
If you select this payment option during the ordering process, we will provide you with a link to Cardprocess after receiving your order request via our website.
The payment is then processed by the company Cardprocess, a service provider of the Cooperative Financial Group Volksbanken Raiffeisenbanken.
Your credit card details are not stored on our system; but in the context of the payment processing enter your data directly on the bank server.
Your credit card account will be charged immediately after the payment is completed.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
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